Privacy, in plain English.

Your email, if you join the waitlist or create an account. That’s the only personal detail we ask for.

Your rooms and finds. Rooms you design are saved in your own browser. If you create an account, they also sync to our database so they follow you across devices. They’re yours — we don’t browse them, publish them, or share them, unless you send one to Clare (below).

Room scans. The iPhone scanner (elsewhere scan) measures your room on your phone and sends nothing to us itself. It keeps only measurements — your walls, ceiling height, doors, windows and the rough size of your furniture — never photos, video or a 3D picture of your home. When you tap Open in elsewhere, the room travels inside the link to your browser and becomes a room like any other. If you send it on to your computer, we keep a private copy under a short code so the computer can open it: for two weeks, or three days once it has been opened, and then we delete it. If you give us your email, we send the link there. Nothing else is done with it.

Rooms you send Clare. If you send your room to Clare (Share → Send to Clare), we keep what you sent — the room, its picture, any photos you add, your @ and your note — privately, for her to look through. With the show release you agree to, Clare and elsewhere may feature your room, your photos and your @ in videos and shows and on your makeover page. Changed your mind? The release explains how.

Product links you paste. When you import a piece of furniture, we fetch the product page and its photos to build the 3D model. The photo is processed by our 3D-generation provider (fal.ai) for that purpose only. A store’s piece, wallpaper or mural you bring in joins the shared Library, so anyone can use it too; a photo of your own things never does.

The Add to Elsewhere button (our browser extension). It does nothing until you click it. Then it reads the product on the page you’re looking at — its photos, name, price and size — and opens elsewhere with that piece. It never runs in the background, never reads your other tabs, and collects no browsing history or personal data.

Pieces you send us. If a piece comes out wrong and you send it to us, we keep what you sent — the product link, the photos we built from, a picture of the model and your note (and your email if you’re signed in) — to fix it and tell you when it’s done.

If you buy the pass. Stripe takes the payment and holds your card details; they never reach us. We keep Stripe’s reference for you, what you bought, when, and the day the pass ends, so the editor knows what you’re allowed to do and we can refund you if you ask. Stripe’s own privacy policy covers what they keep.

Crash reports. If the editor hits an error, it sends us the error message, the page it happened on, and your browser type — no personal data — so we can fix it.

Basic analytics. We use Vercel Analytics and Google Analytics to count visits, pages, countries and device types, and simple product events (like “a room was saved”) so we know what’s working. Google Analytics sets its own cookies to tell a returning visit from a new one; if you’re in the UK or EU we ask first, and it doesn’t run until you say OK. We’ve switched off its advertising features and never send it your email or your rooms. Vercel Analytics sets no cookie. We also count a few of the same events in our own database. No advertising trackers, no cross-site profiles.

Every piece in elsewhere links to a real retailer. Some of those links are affiliate links: if you buy something, the retailer may pay us a small commission through our affiliate partner (Skimlinks), at no extra cost to you. Clicking one may set a cookie from that partner so the retailer knows the visit came from us. That’s how a free product pays its bills — prices are never higher because of it.

elsewhere runs on a handful of services, all in the United States. If you’re in the UK or EU, your data travels there to be stored; each of these companies is bound by contract to use it only to run elsewhere for us.

Supabase holds the database: accounts, emails, rooms and the shared Library. Vercel hosts the site and the editor and keeps the photos and 3D models. fal.ai turns product photos into 3D models and sees only the photo. Resend sends our email. Stripe takes payments. Google Analytics and Vercel Analytics count visits. Skimlinks handles the shop links.

One keeps you signed in. One remembers your answer to the cookie notice, so we don’t ask again. Google Analytics sets its own, as above (in the UK and EU only after you say OK). Clicking a shop link may set one from our affiliate partner, so the shop knows the visit came from us. That’s the lot.

If you joined the waitlist, we’ll email you exactly once — at launch. If you have an account, we’ll only email you things you opted into (like the weekly Room Report, if you asked for it), plus the practical ones: a note when a pasted link didn’t work and we’ve fixed it, and Stripe’s receipt if you buy the pass. Every email has a working unsubscribe. No spam, ever, as promised.

We don’t sell your data, including your rooms and scans. We don’t run ads. We don’t share your email with anyone except the services that run elsewhere (our database and email providers), which are bound to use it only for us.

Want your email off the waitlist, your account gone, or everything we hold about you deleted? Use Delete my account in the editor, or email hi@use-elsewhere.com and it’s done within 30 days, usually much faster. Deleting removes your account, your rooms and the photos you added; links you shared stop working. A shop’s piece you pasted stays in the shared Library, because it’s the shop’s product, not yours. If you’re in the UK or EU you can also ask us for a copy of what we hold, or to correct it: same email, same 30 days.

elsewhere is operated by Elsewhere LLC, a Connecticut company. If this policy changes in a way that matters, we’ll say so on this page with a new date below. Questions? Same email as above — a person reads it.